Case study / Logistics
A live delivery board for 42 vehicles, built in 14 weeks. It replaced three spreadsheets, a phone tree, and one planner with a very good memory.
The logistics team was planning 42 vehicles from three spreadsheets. We built one live board that shows every delivery, every delay, and every promise, so the team can fix a problem before a customer calls. Delivery planning time fell by 38 percent.
Delivery planning ran on three spreadsheets, a WhatsApp group, and one planner who knew which driver would actually arrive on time. Nobody else could see it. Promised delivery windows lived in people's heads, and a late vehicle was discovered when a customer called.
The team did not need another tracking app. They needed one board that showed the truth at a glance, and a way to flag a problem before it became an angry phone call.
We spent two weeks in the delivery office before writing software. We rode along on six routes, mapped 14 steps between sales, delivery planning, drivers, and finance, and found that most delays were decided before a vehicle ever left the yard.
Delivery planning time fell by 38 percent in the first quarter. The team stopped asking where a vehicle was, because the answer was already on the wall. The planner got their mornings back, and finance stopped rebuilding the same delivery report every Friday.
“We used to run deliveries from three spreadsheets and a phone tree. The new board shows every vehicle, every delay, and every promised time in one place. By the second week, the team stopped guessing.”
The build included a 60 day support window, a written handover guide, and two training sessions for the delivery team. The client now owns the code, the hosting account, and the roadmap. We still take the call when they want a second opinion.
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